Nectar Infotel product suite: enterprise platforms and dashboards

Enterprise platforms built, owned and supported by Nectar

5

Production-ready platforms

50+

Enterprise deployments

10+

Countries live

ML5

CMMI-DEV V2.0

The suite

Every product, in detail

Sales & Customer Engagement

Nectar CRM

A CRM that surfaces the right customer context wherever your teams work, sales, help desk or marketing, so decisions are faster and pipelines stay clean.

  • Lead, opportunity & campaign management
  • Sales analytics and forecasting
  • 360° customer service & case management
  • Chat, email and call-center integration
Nectar CRM business software

360°

Customer view

Human Resources

Nectar HRMS

Power-packed HR modules that replace manual HR operations, from onboarding and leave to payroll, appraisals and employee self-service.

  • Core HR, roles & leave management
  • Payroll with statutory compliance
  • Talent acquisition & performance appraisal
  • Employee self-service, reports & analytics
Nectar HRMS business software

8

Integrated modules

Workforce & Field Operations

Presence

A workforce platform that keeps field visits on mobile and admin governance on the web, with geo-verified punches and a full audit trail.

  • Geo-fenced check-ins that block proxy punching
  • Managers approve and reassign visits from mobile
  • Admin web portal for locations, overrides and exports
  • Immutable audit ledger with GPS and timestamps
Presence

Zero

Proxy attendance

IT Service Management

NT3: ITSM Tool

An ITIL and eTOM aligned service desk built for providers managing many customers, contracts and SLAs across shared infrastructure.

  • Incident, problem & change management
  • Multi-customer contracts and SLA governance
  • Configuration & vendor management
  • Mobile app with single-tap customer view
NT3: ITSM Tool business software

ITIL

Aligned processes

Knowledge & Customer Support

Samarthak AI

An AI chatbot that answers from your own documents and data, with a citation on every response, running on the AI model you already pay for.

  • Answers grounded in your own documents, with citations
  • Bring-your-own-key: OpenAI, Gemini, Claude or Ollama
  • Automated ingestion from PDFs, Markdown, CSVs and databases
  • One-line embed, under 30 KB, live in under 10 minutes
Samarthak AI

70%+

Ticket deflection

Why our products

Product thinking, enterprise discipline

Modular by design

Adopt one module or the full suite. Every product scales with your rollout plan.

Integration-ready

Open APIs connect to your ERP, billing, identity and messaging channels.

Enterprise security

Role-based access, audit trails and ISO 27001 aligned engineering practices.

Backed by our team

Implementation, training and 24/7 managed support from the people who built it.

See any product running on your data

Book a 30-minute walkthrough. We'll configure a sandbox around your use case.

Request a demo